At My Shopping eCard your total satisfaction matters to us. So does good customer service! Please give us a chance to answer your question or address your issue. We'll do our best to help however we can. To contact Member Support, please complete the simple form below. We look forward to assisting you!
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(NOTE: Please double check your email address as this is the only way we can contact you to support your request.)
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So that we make sure to direct your question to the appropriate department, please carefully select your topic / question.
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Your IP Address: Why do we record this?
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Before you submit your question, have you checked our How it works, page for answers to your questions?

Please note: This program provides online/email customer service only.
Today's Top Questions

QUESTION: When I Try to Select My Actual Shopping eCard I Keep Going Back to the Starting Page Over and Over. I Cannot Complete the Shopping eCard Selection Process.
ANSWER: If you are attempting to select your Shopping eCard, and keep getting re-directed to the first page, then it is very likely because your browser is not set to accept “third party cookies”, which are required for this process.  This issue may occur with versions of the Safari or Internet Explorer.  Please turn on your cookies, and try again.


QUESTIONI Activated My Shopping eCard Code, But Haven't Received My Activation Confirmation Email.
ANSWER: If you've activated your Shopping eCard code, you should receive an email from My Shopping eCard within 3-4 hours of your activation that will contain your confirmation, and instructions for beginning the selection process. The email will be from Please make sure your email is accepting emails from that address, and that you check your SPAM folder.  You can have your email automatically re-sent to you by clicking here.

Quick Links
- Click to Activate My Shopping eCard
- Click to Learn How to Activate
- Click to read Helpful FAQs


Other Frequently Asked Questions How does this work?
  - Click Here for the Answer

What kinds of eCards are available?
  - Click Here for the Answer

  Why do we record this?
( X ) CLOSE 
  My Shopping eCard records the computer IP address and redemption activity for every redemption and attempted redemption, and that attempts to redeem the same code more than once, attempts to redeem multiple codes, giving your code to someone else to redeem, or attempts to redeem a code not issued directly to you will result in termination of your redemption code, and may result in referral to our fraud department and possibly to the legal authorities.
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